Privacy Policy
Privacy PolicyEffective Date: March 2025
Evolve Tours ("Company", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you interact with our services, including through our website, applications, and customer interactions (collectively, the "Services").
1. Definitions and Scope:
Unless otherwise defined in this Privacy Policy, terms used herein have the same meaning as in our Terms of Use. This Privacy Policy applies to all individuals who interact with Evolve Tours, including clients, prospective customers, vendors, business partners, and job applicants
2. Accountability:
Evolve Tours is responsible for the personal information under its control. We maintain physical, electronic, and procedural safeguards to protect this information and ensure compliance with applicable privacy laws.
3. Information We Collect:
We collect the following types of personal information:
A. Information You Provide Directly
Contact details (name, email, phone number, address, postal/ZIP code)
Date of birth/age (if required for the Service)
Emergency contact and legal guardian details (if applicable)
Payment and transaction details
Travel and accommodation preferences
Job application details, including resumes and cover letters
B. Information We Collect Automatically
IP address, device information, browser type, operating system
Location data (with your consent, when using mobile applications)
Website activity, usage patterns, and preferences (through cookies and log files, see Section 9)
C. Information from Third Parties
Public sources, business partners, and service providers
Social media interactions (subject to your privacy settings on those platforms)
We only collect personal information necessary to fulfill our business operations and legal obligations.
4. How We Use Your Personal Information
We use personal information to:
Provide and manage our services
Respond to inquiries and support requests
Process transactions and manage bookings
Ensure participant safety during tours
Improve our website, content, and customer experience
Comply with legal and regulatory requirements
Conduct market research and promotional campaigns
Prevent fraud, unauthorized activities, and security breaches
We do not use personal information for automated decision-making that significantly affects individuals.
5. How We Share Your Information
We may share your personal information in the following circumstances:
A. Service Providers and Business Partners
We share personal information with third-party service providers who assist in:
Payment processing
Customer support
Travel and accommodation arrangements
Marketing and analytics (Google Analytics, AdRoll, etc.)
B. Legal and Compliance Purposes
We may disclose personal information if required to:
Comply with legal obligations, such as subpoenas or law enforcement requests
Protect our legal rights, prevent fraud, or ensure safety
C. Business Transfers
In the event of a merger, sale, or business restructuring, personal information may be transferred as part of the transaction.
6. International Data Transfers
Your personal information may be stored and processed outside of your jurisdiction, including in Canada and the U.S. While we take reasonable measures to protect your data, foreign laws may not provide the same level of protection.
By using our Services, you consent to such transfers.
7. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy. After this period, data is securely deleted or anonymized.
8. Your Privacy Rights
You have the following rights regarding your personal information:
Access & Correction: Request access to and correction of your data
Withdraw Consent: Withdraw consent for processing where applicable
Deletion: Request deletion of personal data, subject to legal requirements
Opt-Out: Manage cookie preferences and unsubscribe from marketing communications
To exercise these rights, contact us at [email protected].
9. Cookies and Tracking Technologies
We use cookies, log files, and similar technologies to enhance your experience. Cookies allow us to:
Recognize returning visitors
Analyze site traffic and user behavior
Personalize content and advertisements
You can control cookie settings in your browser. Disabling cookies may affect site functionality.
10. Security Measures
We implement security safeguards to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is 100% secure. Please use caution when sharing sensitive information online.
11. Children's Privacy
Evolve Tours does not knowingly collect personal information from children under 13 without parental consent. Parents/guardians may contact us to review or delete a child's information.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
13. Changes to This Privacy Policy
We may update this Policy from time to time. Changes will be posted with an updated "Effective Date." Continued use of our Services constitutes acceptance of the revised Policy.
14. Contact Us
For privacy-related inquiries, please contact:
Evolve Tours Canada:69 Wingold Ave., Suite 120-AToronto, ON M6B1P8
Evolve Tours USA:2950 Buskirk Avenue, Suite 300Walnut Creek, CA 94597
Email: [email protected]